Effective coaching principles, distilled into behavior.
Developed by Oxford Social Scientist Dr. Timothy R. Clark, The 3 Levels of Accountability™ teaches leaders and managers how to build the long-lasting accountability employees crave.
Employees operate at 3 different levels of accountability:
Task-Level
A task is a basic, fundamental unit of work. Tasks are singular and simple in nature and have measurable, standard completion. Someone who operates under task-level accountability needs to be checked on often, closely monitored, and heavily mentored. While learning the tasks of our role is crucial (because the tasks themselves won’t go away), we shouldn’t set up shop at this level.
Process-Level
We create process-level accountability when tasks can be strung together in a predictable structure or cycle with consistent success or results. How do you know when someone is ready to graduate from task-level accountability to process-level? You’ll know they’re ready once they have a demonstrated track record of performance and a willingness to learn more.
Outcome-Level
Outcome-level accountability is the destination. This is the ultimate transfer of accountability of ownership. Individuals who operate here feel a strong sense of responsibility for the projects and deliverables that are assigned to them. This kind of autonomy and trust gives team members permission to push boundaries, innovate, and take ownership not just for the tasks at hand, but for their long-term outcomes and effects.
Coaching doesn’t happen at the theoretical level. It happens at the behavioral level.
Engagements for every step of your rollout.
Build momentum with a highly visible pilot program.
Engage senior leadership with data-driven outcomes.
Train your facilitators to scale The 3 Levels.
Your training enablement partner.
Training goes beyond any initial engagement. When you license The 3 Levels of Accountability™, our team becomes an extension of yours. We’ve developed the roadmaps, facilitator guides, data analytics, and programming insights you’ll need to show senior leaders the measurable impact you have on your organization. It’s all available to you in the LeaderFactor TrainingHub™.
